Professional Services
Our team's time, when you need it
We offer ad hoc professional services, covering project management, initial implementation, scoping, solution and technical analysis, training and demonstrations. Just pay for the time you use, at one simple hourly rate.
What counts as professional services
- Calls and meetings
- Requirements gathering
- Solution design and planning
- Project management
- Data analysis
- Data transformation and migration
- Technical explanations
- Demos and training
Examples
How a request is billed
Most requests are all administration. Professional services come in only when a person from our team spends time with you on it.
You talk an idea through with us
A one-hour call with one of our team to go over your idea and help shape the requirement is professional services. Building it, from the Lightning components and automation to the list views and permissions, is all unlimited administration.
1 hour of professional services
You shape the request with Archer
You discuss the requirement with Archer, our AI, in sfadmin.ai, and between you it's clear what's needed. Nobody from our team has to spend time with you on it, so the whole request is unlimited administration.
Included in unlimited administration
Packages
Professional services on every package
On Admin Lite, professional services are estimated for your approval and billed at the standard rate. Admin Pro includes 10 hours every month, and Admin Max has no limit.
Administration
Unlimited
Every change to your org: users, permissions, fields, page layouts and reports, and development too, from automation to Lightning components and integrations.
Administration, development included, is unlimited on every package under our fair usage policy. Fair usage policy
Professional Services
Estimated first
A person's time with you or for you: calls, requirements, solution design and training.
Professional services are estimated for your approval before work starts, and billed at the standard rate or taken from the hours your package includes. Admin Pro includes 10 hours a month, and Admin Max has no limit.
Professional services included every month
Admin Pro includes 10 hours of professional services a month, with a dedicated Delivery Manager to plan your work with you.